Frequently Asked Questions
Common questions asked by our customers
Simply search for the item and add it to your cart. After checking out your vet will need to approve your prescription prior to us shipping your prescription.
Prescription items sold on our website are subject to no refunds or exchanges due to the specific nature of our product. Some products such as our pet wheelchairs, walkers, harnesses, toys, or other retail products may include return options if the package is not opened. Our return policy is subject to change and we recommend contacting our pharmacy for inquiries prior to ordering or with questions after your order is received.